ANCHOR America document

Direct Routing Protocol

How information moves to the correct decision point.

Purpose.

Direct routing prevents information from being stopped at intake when it belongs with a role responsible for legislation, appropriations, disability access, interagency coordination, public systems, or implementation.

Packet fields.

• Receiving office.
• Subject category.
• Requested action.
• Relevant legal or program area.
• Documents attached.
• Routing instruction.
• Follow-up date.

Escalation.

If the first office is not responsible, the packet asks for identification of the correct office rather than closure without routing.